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Neospin Casino Cookies Policy

This Cookies Policy explains how Neospin Casino uses cookies and similar technologies when you visit our website from Australia or elsewhere. It describes what these technologies do, why we use them, and the choices you have to control them.

Cookies help us deliver a secure, reliable, and personalised online casino experience. Some cookies are necessary for the site to function, while others are used to understand performance, remember your preferences, or present relevant content and marketing in a more tailored way.

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What Cookies Are

Cookies are small text files placed on your device (such as a computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device, store certain information about your session, and support core functions like navigation, security, and preferences.

Cookies can be:

  • Session cookies, which are deleted when you close your browser.
  • Persistent cookies, which remain on your device for a set period or until you remove them.
  • First-party cookies, set by Neospin Casino.
  • Third-party cookies, set by service providers or partners whose tools are used on our site.

We may also use similar technologies (such as pixels, SDKs, local storage, and device identifiers). For simplicity, we refer to these collectively as “cookies” in this policy, unless stated otherwise.

Types of Cookies

Neospin Casino uses different categories of cookies depending on their purpose. The exact cookies used can change over time as we improve the website, add features, or replace service providers.

Broadly, cookies used on our website may fall into the following categories:

  • Essential cookies that enable core site features, including security and account access.
  • Performance cookies that help us understand usage and improve stability and speed.
  • Functional cookies that remember choices you make to provide a smoother experience.
  • Marketing cookies that support advertising and measurement, and may help show more relevant promotions.

Some cookies collect information that can identify you directly (for example, where you log in to your account). Others collect information that is typically aggregated or relates to the device and browser rather than your name.

Essential Cookies

Essential cookies are required for Neospin Casino to operate properly. They support critical functionality such as page navigation, account access, fraud prevention, and maintaining a secure session. Without these cookies, core parts of the website may not work.

Examples of what essential cookies may be used for include:

  • Keeping you signed in during your visit and maintaining session integrity.
  • Enabling secure login and protecting account areas of the website.
  • Supporting transaction and payment flows, where applicable.
  • Detecting unusual activity and helping reduce security risks.
  • Remembering your cookie preferences where the site provides a cookie choice tool.

Because these cookies are necessary to provide the services you request, they are generally enabled by default. Blocking them may cause the site, or parts of it, to become unavailable.

Performance Cookies

Performance cookies help us understand how visitors use the Neospin Casino website so we can improve usability, diagnose issues, and enhance performance. These cookies may collect information such as the pages visited, the time spent on pages, loading errors, and approximate location based on IP address (often at a general level).

We use performance cookies to:

  • Measure and improve page load times and overall responsiveness.
  • Identify which pages or features are used most often.
  • Detect technical problems, broken journeys, or repeated errors.
  • Assess whether updates improve the player experience.

Performance information is commonly used in aggregated form. Where performance tools can involve third-party providers, those providers may set their own cookies or use similar identifiers, subject to their policies and configurations.

Functional Cookies

Functional cookies allow Neospin Casino to remember your preferences and choices. They are not strictly required for the website to run, but they improve convenience and help provide a more consistent experience.

Functional cookies may support features such as:

  • Remembering language, region, or display preferences.
  • Keeping certain settings you select, such as interface options.
  • Maintaining customised views or recently used features.
  • Reducing the need to re-enter the same information repeatedly during a session.

If you disable functional cookies, some personalisation may not work as intended, and you may need to reapply preferences each time you visit.

Marketing Cookies

Marketing cookies are used to deliver and measure advertising or promotional content. They can help us understand which campaigns are effective, limit how often you see certain ads, and tailor messages based on browsing behaviour, interests, or engagement with Neospin Casino content.

Marketing cookies may be used to:

  • Measure conversions and understand how users arrive at our website.
  • Support promotional offers and advertising relevance.
  • Limit repeated display of the same advertisement.
  • Build audiences for advertising based on on-site interactions.

Some marketing cookies are set by third parties. Those third parties may combine cookie data with other information they hold, in accordance with their own privacy practices. Where required, Neospin Casino will seek consent for marketing cookies through a cookie banner or preference tool.

Please note that disabling marketing cookies does not remove advertising entirely. It may mean the advertisements you see are less tailored to your interests.

Managing Cookies

You can manage cookies using your browser settings, device controls, and (where provided) our cookie preference tool. Your options depend on the browser and device you use. If you choose to block or delete cookies, some features of Neospin Casino may not function correctly, and your experience may be less seamless.

Browser and device controls

Most browsers allow you to:

  • View what cookies are stored and delete them individually or all at once.
  • Block cookies from specific websites.
  • Block third-party cookies.
  • Set rules to clear cookies when you close the browser.

You can find guidance for common browsers here:

Cookie preference tool (where available)

If Neospin Casino provides a cookie banner or settings panel, you may be able to accept or decline certain non-essential cookie categories (such as performance or marketing). Your choices may be stored in a cookie so the site can remember your preferences on future visits.

Do Not Track and similar signals

Some browsers offer “Do Not Track” signals or similar privacy preferences. Because there is no single accepted standard for interpreting these signals, Neospin Casino may not respond to them consistently across all services and tools. We recommend using the cookie controls described above for more reliable management.

If you have questions about managing cookies on the Neospin Casino website, you can contact our support team at [email protected].

Third-Party Cookies

Neospin Casino may allow third-party cookies and similar technologies to support site analytics, marketing measurement, fraud prevention, payment flows, and embedded content or tools. Third-party providers may set cookies on your device when you interact with their features or when our pages load their scripts.

Third-party cookies may be used to:

  • Measure website usage and campaign performance across sites or apps.
  • Provide security, risk scoring, and anti-fraud monitoring.
  • Support customer service tools or on-site functionality delivered by a vendor.
  • Enable advertising delivery and reporting.

Third parties control how they use their cookies and any information collected through them. Their use is governed by their own privacy and cookie policies. Where Neospin Casino offers controls for non-essential cookies, these controls are intended to help you manage third-party cookies as well, although some third-party tools may still be necessary to maintain security and service integrity.

In certain cases, you may need to visit the third party’s settings to fully manage their cookies, or use your browser controls to block them.

Policy Updates

Neospin Casino may update this Cookies Policy from time to time to reflect changes in the cookies we use, our technology, or operational needs. When we make material changes, we will take reasonable steps to provide notice through the website, such as updating the policy content or presenting an on-site notification where appropriate.

The latest version of this Cookies Policy applies when you access or use the Neospin Casino website. We encourage you to review it periodically so you remain informed about how cookies and similar technologies are used.

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